Privacy Policy
DVera Solutions LLC (“DVera,” “we,” “us”) respects your privacy. This page explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
Effective Date: September 29, 2026
Information We Collect
Information you give us. When you call, text, email, or use the contact form on our website, we collect what you choose to share, usually your name, email address, phone number, and details about the job or service you’re asking about. Contact form submissions are stored securely in our website system and sent to our business email so we can reply.
Information collected automatically. Like most websites, our hosting provider automatically logs standard technical information for every visitor (IP address, browser type, device type, and pages viewed) for security and site performance.
Advertising measurement. We use Google Ads to reach new clients. Our website uses the Google tag, which may set cookies or use similar technology to help us understand whether our ads lead to visits and inquiries. Google processes this information under its own privacy policy. You can turn off personalized ads at myadcenter.google.com, and you can block or delete cookies in your browser settings.
Third-party content. Some parts of our site load from other providers: our Google reviews are displayed through Trustindex, and our fonts and some site features load from Google Fonts and jsDelivr. When your browser loads this content, those providers receive standard technical information such as your IP address.
How We Use Your Information
- To respond to your call, text, email, or form submission and discuss the service you’re asking about
- To schedule, coordinate, and follow up on maintenance or business support work you’ve requested
- To prepare estimates, invoices, and status updates related to that work
- To communicate with you about your account or an active job
- To understand how people find our website and whether our advertising is working
We do not use your information for anything beyond running our business and doing the work you’ve asked us to do.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share limited details with:
- Contractors or vendors directly involved in a job you’ve asked us to coordinate (for example, a repair technician who needs your address and the scope of work)
- Service providers who help us run our business, such as our website host, email and form tools, phone carrier, advertising and analytics providers (Google), and accounting/invoicing tools
- Government authorities, if required by law, subpoena, or legal process
Data Retention
We keep your contact information, form submissions, and job records for as long as reasonably necessary for the business relationship, plus any additional time required for tax, accounting, or legal purposes.
Your Choices
You can ask us to correct, update, or delete the information we have on file for you at any time by contacting us using the information below. You can also ask us to stop contacting you for anything other than an active, in-progress job. You can control cookies through your browser settings and turn off personalized Google ads at myadcenter.google.com.
Children’s Privacy
Our services are directed at adults and businesses. We do not knowingly collect personal information from anyone under 18.
Changes to This Policy
If we change how we collect or use information, we’ll update this page and the effective date above.